Thank you for your response. Per your request here is the result of the sofia status command: freeswitch@internal> sofia status Name Type Data State ================================================================================================= 10.1.1.5 alias internal ALIASED internal profile sip:mod_sofia@10.1.1.5:5060 RUNNING (0) external profile sip:mod_sofia@10.1.1.5:5080 RUNNING (0) external::example.com gateway sip:joeuser@example.com NOREG external::BatCave-inbound gateway sip:J0k3R!@BacCave.hole.Xom REGED external::BatCat-outbound gateway sip:J0k3R!@BacCave.hole.Xom NOREG GothamCity.xom alias internal ALIASED internal-ipv6 profile sip:mod_sofia@[::1]:5060 RUNNING (0) ================================================================================================= 3 profiles 2 aliases ========================================== /usr/local/freeswitch/conf/dialplan/default/GothamCity.xom.xml <!-- http://wiki.freeswitch.org/wiki/Dialplan_XML --> <include> <context name="GothamCity.xom"> <extension name="vitel-inbound"> <condition field="destination_number" expression=""> <action application="transfer" data="1000 XML default"/> </condition> </extension> ========================================== /usr/local/freeswitch/conf/dialplan/default/GothamCity.xom.xml <include> <extension name="local.example.com"> <condition field="${toll_allow}" expression="local"/> <condition field="destination_number" expression="^(\d{7})$"> <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/> <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/> <action application="bridge" data="sofia/gateway/${default_gateway}/1${default_areacode}$1"/> </condition> </extension> <extension name="domestic.example.com"> <condition field="${toll_allow}" expression="domestic"/> <condition field="destination_number" expression="^(\d{11})$"> <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/> <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/> <action application="bridge" data="sofia/gateway/${default_gateway}/$1"/> </condition> </extension> <extension name="international.example.com"> <condition field="${toll_allow}" expression="international"/> <condition field="destination_number" expression="^(011\d+)$"> <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/> <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/> <action application="bridge" data="sofia/gateway/${default_gateway}/$1"/> </condition> </extension> </include> ========================================== /usr/local/freeswitch/conf/sip_profiles/external/vitelity.xml <include> <gateway name="BatCave-outbound"> <!--/// account username *required* ///--> <param name="username" value="Joker"/> <!--/// auth realm: *optional* same as gateway name, if blank ///--> <param name="realm" value="BatCave-outbound"/> <!--/// account password *required* ///--> <param name="password" value="2F@ce"/> <!--/// extension for inbound calls: *optional* same as username, if blank ///--> <param name="extension" value="default"/> <!--/// proxy host: *optional* same as realm, if blank ///--> <param name="proxy" value="outbound1.BatCave.net"/> <!--/// expire in seconds: *optional* 3600, if blank ///--> <param name="expire-seconds" value="600"/> <!--/// register: *optional* true, if blank ///--> <param name="register" value="false" /> </gateway> </include> <include> <gateway name="BatCave-inbound"> <!--/// account username *required* ///--> <param name="username" value="Joker"/> <!--/// auth realm: *optional* same as gateway name, if blank ///--> <param name="realm" value="BatCave-inbound"/> <!--/// account password *required* (do not include allow=all) ///--> <param name="password" value="2F@ce"/> <!--/// extension for inbound calls: *optional* same as username, if blank ///--> <param name="extension" value="default"/> <!--/// proxy host: *optional* same as realm, if blank ///--> <param name="proxy" value="Yup.Not.REAL.Port"/> <!--/// expire in seconds: *optional* 3600, if blank ///--> <param name="expire-seconds" value="600"/> <param name="context" value="inbound"/> <!--/// register: *optional* true, if blank ///--> <param name="register" value="true" /> </gateway> </include> ========================================== /usr/local/freeswitch/conf/directory/GothamCity.xom/1000.xml <include> <user id="1000"> <params> <param name="password" value="$${default_password}"/> <param name="vm-password" value="1000"/> </params> <variables> <variable name="toll_allow" value="domestic,international,local"/> <variable name="accountcode" value="1000"/> <!-- <variable name="user_context" value="default"/>--> <variable name="effective_caller_id_name" value="Extension 1000"/> <variable name="effective_caller_id_number" value="1000"/> <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/> <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/> <variable name="callgroup" value="techsupport"/> </variables> </user> </include> ==========================================