it's not just logged off to available, it's all of the agent's settings if you 'add' an agent, you need to 'set' each parameter maybe there should be a 'reload' agent API that does what im talking about. like the 'reload queue' api On Fri, Oct 4, 2013 at 3:06 PM, Mimiko <vbvbrj@gmail.com> wrote:
On 04.10.2013 20:55, Vik Killa wrote:
this seems silly since if you do reload mod_callcenter, the XML is read from the agent data and the agent is added with those attributes.... why not have the add agent function same as if the module is being reloaded?
It's not silly. When you do a reload mod_callcenter, it's actually deletes all config an adds again agents in the same way as you do from CLI. In your case isn't better to just set agent's status to 'Loggd Off' and then 'Available'? Thus retaining agent's settings.
-- Mimiko desu.
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