We deploy these exact phones with Freeswitch and have no problems like this. There must be something you are missing and it's probably super simple. We deploy with UCS firmware if this makes a difference. Decent documentation is certainly out there. There is plenty of documentation on Polycom's website. There's a pretty extensive manual with a few hundred pages of really awe-inspiring goodness. Go back to the basics. Reset the phone and use the single page setup. Sent from my iPhone On Dec 6, 2012, at 11:41 PM, "Sean Devoy" <sdevoy@bizfocused.com> wrote:
Thanks Brian. I have looked up more info and that is correct. However, I still get 401 Unauthorized.
Any other ideas anyone?
I am ready to return them and just by Cisco SPA504Gs. I was hoping to add another choice for my customers but I am yet to come across any decent documentation from Polycom. If I can’t even get them to log in, I am not hopeful about advanced features.
Sean
From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian Foster Sent: Thursday, December 06, 2012 5:38 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] POLYCOM 335 registration w/ Freeswitch
I think Address should be <extension>@<host name/ip>
Sent from my iPhone
On Dec 6, 2012, at 5:25 PM, "Sean Devoy" <sdevoy@bizfocused.com> wrote:
I am new to Polycom phones. We have always used CISCO 5xx Series. I have been trying to use the WEB interface. The example in the WIKI uses tftp through DHCP option 60. MY home router/gateway’s DHCP does not support option 60.
I am unable to get the Polycom 335 to register, it keeps getting “Unauthorized”. I have double checked by having my Cisco phone register with this information and it works fine. I must be missing something.
On the Polycom Web Interface I have the following values: SIP TAB: SERVERS: Outbound Proxy is blank SERVER 1: Address: <my server’s FQDN > Port: 5060 Transport: UDPOnly Expires:3600 Register: 1 Retry Timeout: 0 Retry Max Count: 3 Line Seize Timeout: 30 SERVER 2: <same as server 1 for now except port 5062) LINE TAB: LINE 1: Display Name: 228 Address: 228 Auth UserID:228 Auth Password: <actual password here> Label: 228 Type: Private 3rd Party Name: blank Number of Line Keys: 1 Calls per line: 24 SERVER 1: Address: <my server’s FQDN > Port: 5060 Transport: UDPOnly Expires:3600 Register: 1 Retry Timeout: 0 Retry Max Count: 3 Line Seize Timeout: 30 SERVER 2: <same as server 1 for now) Everything else is the defaults.
The resulting sofia trace messages: ------------------------------------------------------------------------ recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.210138: ------------------------------------------------------------------------ REGISTER sip:fs_bfis.bizfocused.com:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com> CSeq: 1 REGISTER Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 Contact: <sip:228@10.10.40.47>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER" User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069 Accept-Language: en Max-Forwards: 70 Expires: 3600 Content-Length: 0
------------------------------------------------------------------------ send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.211063: ------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57 From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com>;tag=37Hyv1SjceDre Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 CSeq: 1 REGISTER User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE Supported: precondition, path, replaces WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth" Content-Length: 0
------------------------------------------------------------------------ recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.712339: ------------------------------------------------------------------------ REGISTER sip:fs_bfis.bizfocused.com:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com> CSeq: 1 REGISTER Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 Contact: <sip:228@10.10.40.47>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER" User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069 Accept-Language: en Max-Forwards: 70 Expires: 3600 Content-Length: 0
------------------------------------------------------------------------ send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.712479: ------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57 From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com>;tag=37Hyv1SjceDre Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 CSeq: 1 REGISTER User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE Supported: precondition, path, replaces WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth" Content-Length: 0 ------------------------------------------------------------------------
Any ideas?
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