you might want to add {ignore_early_media=true} to the dial string and also make sure it was properly setup by testing for sSession.ready() before executing intercept but I know that would work I tested a similar situation in my box. is the channel who is in the conference in there via a js also, are you being sure to test for session.ready to release the channel from the script when the system wants it back? try it yourself call the conference directly eg ext 3000 on defaults note the uuid of that call as uuida originate a channel into park originate {ignore_early_media=true}/some/dial_string &park() note that uuid as uuidb try the cli command uuid_transfer <uuidb> intercept:<uuida> inline that's the same equivalent as what you are trying to do On Tue, Oct 28, 2008 at 10:30 AM, Birgit Arkesteijn <birgit@westhawk.co.uk>wrote:
Hi Anthony,
Thanks again for your suggestion, unfortunately this doesn't do the trick either.
The consumer (uuid) is indeed taking out of the conference call, but not bridged to the customer_service_url.
I don't hear anything on the customer_service_url's phone. After a while it gives me a ringing noise, the same noise as when you pick up the phone before dialing. The number doesn't appear in the 'show channels' command.
freeswitch@apso> show channels API CALL [show(channels)] output:
uuid,created,created_epoch,name,state,cid_name,cid_num,ip_addr,dest,application,application_data,dialplan,context,read_codec,read_rate,write_codec,write_rate efd21ba4-a503-11dd-9791-fb4b4185c9cb,2008-10-28
15:20:21,1225207221,sofia/external/0662,CS_RESET,FreeSWITCH,0000000000,,0662,conference,25@default ,,default,PCMA,8000,PCMA,8000
1 total.
freeswitch@apso> conference list API CALL [conference(list)] output: No active conferences.
Here is the changed function (to be sure): function bridge_to_customer_services(conf_name, member_id, uuid, customer_service_url) { if (member_id && uuid) { var sSession = new Session("{ignore_early_media=true,originate_timeout=10}" + customer_service_url); var ready = sSession.ready(); if (ready == true) { sSession.execute("intercept", uuid); } } }
Thanks, Birgit
On 28/10/08 14:54, Anthony Minessale wrote:
wait a minute,
Can't you just do:
var cSession = new Session(customer_service_url); cSession.execute("intercept", uuid);
intercept will steal the call from whatever it's doing and bridge it.
On Tue, Oct 28, 2008 at 8:50 AM, Birgit Arkesteijn <birgit@westhawk.co.uk <mailto:birgit@westhawk.co.uk>> wrote:
Hi Anthony,
Sorry, but it still doesn't work in FreeSWITCH Version 1.0.trunk (597:10176)
It actually makes it worse sometimes. Maybe it's a timing issue, but one of two things happen: 1. The same problem happens as before: The two calls are bridged, however the consumer remains in the conference call. Since the consumer was alone in the conference, the hold music keeps playing.
or
2. 2008-10-28 13:42:56 [INFO] mod_dptools.c:1843 audio_bridge_function() Originate Failed. Cause: ORIGINATOR_CANCEL
Thanks, Birgit
-- -- Birgit Arkesteijn, birgit@westhawk.co.uk, -- Westhawk Ltd, Albion Wharf, 19 Albion Street, Manchester M1 5LN, UK -- Company no: 1769350 -- Registered Office: -- 15 London Road, Stockton Heath, Warrington WA4 6SJ. UK. -- tel.: +44 (0)161 237 0660 -- <URL: http://www.westhawk.co.uk>
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