Hi Mike, If you are interested to achieve real-time improving of the quality (as opposed to passive monitoring) you can try PBXMate. This tool is *NOT* a passive monitoring tool but an active tool. It works like a Sip Proxy and if it encounters a quality issue during a call (e.g. noise and/or low volume) it will fix it in real-time. As a by product the PBXMate also provides statistics on the quality. You can see one option for integration in the wiki http://wiki.freeswitch.org/wiki/PBXMate-FreeSWITCH-integration Cheers, ________________________________ From: Ash <ash@archerdrive.com> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Sent: Thursday, May 31, 2012 12:30 PM Subject: Re: [Freeswitch-users] Monitoring audio quality Hi Michael, Not exactly an answer to your question, but I have quite a lot of call traffic running over three servers. I have found the best way to manage this is by using a monitoring tool. The one I use is http://www.voipmonitor.org/, the actual daemon is open source but you can buy a webUI which uses rrdtool to graph the call quality and display the calls history. Using a tool like this you can get an idea of call quality for each call. Cheers, Ash. On 31/05/2012, at 7:19 PM, Michael Lutz wrote:
Hi Guys,
I have a prety large system with a lot of traffic. Sometimes I get complains from customers about 'loud noises', 'not hearing audio', or just 'bad quality audio'. I can see a lot of info on the CDR's, no I have tried to search the wiki and groups for some explanaition about how to interpret them, but there is not much to find..
Is there someone who can tell me what these mean, and how to interpret them, could they help me in finding issues with audio?
<rtp_audio_in_raw_bytes>573964</rtp_audio_in_raw_bytes> <rtp_audio_in_media_bytes>572932</rtp_audio_in_media_bytes> <rtp_audio_in_packet_count>3337</rtp_audio_in_packet_count> <rtp_audio_in_media_packet_count>3331</rtp_audio_in_media_packet_count> <rtp_audio_in_skip_packet_count>47</rtp_audio_in_skip_packet_count> <rtp_audio_in_jb_packet_count>0</rtp_audio_in_jb_packet_count> <rtp_audio_in_dtmf_packet_count>0</rtp_audio_in_dtmf_packet_count> <rtp_audio_in_cng_packet_count>0</rtp_audio_in_cng_packet_count> <rtp_audio_in_flush_packet_count>6</rtp_audio_in_flush_packet_count> <rtp_audio_in_largest_jb_size>0</rtp_audio_in_largest_jb_size> <rtp_audio_out_raw_bytes>485556</rtp_audio_out_raw_bytes> <rtp_audio_out_media_bytes>485556</rtp_audio_out_media_bytes> <rtp_audio_out_packet_count>2823</rtp_audio_out_packet_count> <rtp_audio_out_media_packet_count>2823</rtp_audio_out_media_packet_count> <rtp_audio_out_skip_packet_count>0</rtp_audio_out_skip_packet_count> <rtp_audio_out_dtmf_packet_count>0</rtp_audio_out_dtmf_packet_count> <rtp_audio_out_cng_packet_count>0</rtp_audio_out_cng_packet_count> <rtp_audio_rtcp_packet_count>0</rtp_audio_rtcp_packet_count> <rtp_audio_rtcp_octet_count>0</rtp_audio_rtcp_octet_count>
Or are there other (better) methods of finding problems related to bad audio?
Regards, Mike
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