Thank you! 2015-09-14 23:46 GMT+06:00 Regis M <regis.freeswitch.org@tornad.net>:
There's no timer. You must do it manualy, or by coding a system which do it for you after a timeout.
Regards,
2015-09-14 19:41 GMT+02:00 Kamil Nigmatullin <kamil.nigmatullin@gmail.com> :
Hello everybody,
Could anybody help me understand the following thing. When agent didn't answer, lets say 3 times, system changes its status to "On break". Is there any timer that sends agent back to status "Available" or should it be done manually only?
Thank you
-- Kamil Nigmatullin Tel: 77272323748 mob: 7 (707) 2517003 Skype: kamil.nigmatullin
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