Geoff- saw this behavior when using mod_xml_curl for Directory and had many authentication requests to Directory service that was very slow to respond. Sofia stopped responding to any new requests. Fixed with caching the Directory requests. might help. Thanks. On Tue, Apr 24, 2018 at 5:30 PM, Geoff Mina <gmina@connectfirst.com> wrote:
Anyone have any pointers on the best way to troubleshoot hung Sofia profiles?
We are on 1.6.19 installed via Yum on CentOS 7 and have had consistent system hangs every few days. You can see the SIP message come in on the siptrace logs and then there is never a response.
Process restart required to correct. CLI is functional. Nothing interesting in logs.
Any pointers greatly appreciated.
Thanks. -- GEOFF MINA Chief Executive Officer Connect First / Contact Center Solutions, Built Better.
2545 Central Ave #200, Boulder, CO 80301 720.335.5924 Connect First / Contact Center Solutions, Built Better www.connectfirst.com
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