Sounds like a possible NAT issue... But the only way to know that is look at a sip trace and see whats going on that way and maybe even looking from the phones perspective On 2/12/13 2:44 PM, "Sean Devoy" <sdevoy@bizfocused.com> wrote:
Hi All,
(Git head build last week on centos 5.n)
This is a new one for me. Calls IN to the new customer with Cisco phones behind NAT are working, but not outbound!
I have not been to the site yet. I am told that they can call out once or twice then have to reboot the phone to dial out. Dialing in continues to work! one person says the phone says ³Call merged² another says it say ³Request merged² on the phone display!
I did see in the logs, that when it works, we get: 2013-02-12 11:09:26.383576 [NOTICE] switch_channel.c:968 New Channel sofia/external/105@<some.domain.com> [51884b2d-6aa2-47fe-b687-8604a4e39a7a] 2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal sofia/external/105@<some.domain.com> [BREAK] 2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal sofia/external/105@<some.domain.com> [BREAK] 2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:415 (sofia/external/105@<some.domain.com>) Running State Change CS_NEW 2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:433 (sofia/external/105@<some.domain.com>) State NEW 2013-02-12 11:09:26.413581 [DEBUG] switch_core_session.c:975 Send signal sofia/external/105@<some.domain.com> [BREAK] 2013-02-12 11:09:26.413581 [DEBUG] sofia.c:1750 detaching session 51884b2d-6aa2-47fe-b687-8604a4e39a7a 2013-02-12 11:09:26.413581 [WARNING] sofia_reg.c:1502 SIP auth challenge (INVITE) on sofia profile 'external' for [3014040914@<some.domain.com>] from ip <phones router ip> 2013-02-12 11:09:26.493574 [DEBUG] sofia.c:1842 Re-attaching to session 51884b2d-6aa2-47fe-b687-8604a4e39a7a
And when it fails: 2013-02-12 13:32:26.363343 [NOTICE] switch_channel.c:968 New Channel sofia/external/220@<some.domain.com> [91e9eb64-253c-4604-bdfa-4dd18baae18d] 2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal sofia/external/220@<some.domain.com> [BREAK] 2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal sofia/external/220@<some.domain.com> [BREAK] 2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:415 (sofia/external/220@<some.domain.com>) Running State Change CS_NEW 2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:433 (sofia/external/220@<some.domain.com>) State NEW 2013-02-12 13:32:26.383344 [DEBUG] switch_core_session.c:975 Send signal sofia/external/220@<some.domain.com> [BREAK] 2013-02-12 13:32:26.383344 [DEBUG] sofia.c:1750 detaching session 91e9eb64-253c-4604-bdfa-4dd18baae18d 2013-02-12 13:32:26.383344 [WARNING] sofia_reg.c:1502 SIP auth challenge (INVITE) on sofia profile 'external' for [4104934408@<some.domain.com>] from ip <phones router ip>2 2013-02-12 13:32:36.363085 [WARNING] switch_core_state_machine.c:514 91e9eb64-253c-4604-bdfa-4dd18baae18d sofia/external/220@<some.domain.com> Abandoned 2013-02-12 13:32:36.363085 [DEBUG] switch_channel.c:2994 (sofia/external/220@<some.domain.com>) Callstate Change DOWN -> HANGUP
Can anyone shed light on what¹s happening ³at that particular juncture² and how I may go about debugging it?
I was thinking FS was not finding a connection through NAT to phone, but then why do incoming calls work?
Thanks in advance, Sean
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