In dialplan for FS-Box1 routing out to trunk try adding: <action application="set" data="effective_caller_id_number=${caller_id_number}"/> <action application="set" data="effective_caller_id_name=${caller_id_name}"/> Good Luck, Robert From: Paul [mailto:pasha@prosperity4ever.com] Sent: Friday, July 26, 2013 2:01 PM To: FreeSWITCH-users@lists.freeswitch.org Subject: [Freeswitch-users] call-id or from variable? Hi guys, I'm sure this is an easy one for an experienced freeswitch user. I have the following scenario for outgoing calls: FS-Box2 --> FS-Box1 --> SIP Provider Currently my call ID is always set to the username/pilot # of the gateway parameter on the FS-Box1 which sets up the trunk to the sip provider. Question is, how do I pass the proper call-id number that's set on FS-Box2 through Box 1 and then out to the world? I have FS-Box2 registering to FS-Box1 as a user (in conf/directory/default/DIDNUM) in there I have tried to set: <param name="from-user" value="DID_NUM"/> (not literally DID_NUM) variable name="effective_caller_id_name" "effective_caller_id_number" "outbound_caller_id_name" "outbound_caller_id_number" even tried "outbound _from" value="DID_NUM" no success :) if anyone can see my folly I would be appreciative! Thanks Paul