15 May
2010
15 May
'10
4:03 p.m.
Hey list, I had this working before but after upgrade it doesn¹t. Basically I setup the find by name feature for my ivr menu and it works great, but now after entering the name the voice wav file spells out the name. Before it would use the recorded user name that the user created on their phone. Is there a setting I need in my dailplan to make this work again. I see the user created recordings on the FS server. Thanks Sean