You need to use park+my_lot for presence on park and it works. see https://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_valet_park#Using_Prese... Intercept is only during ring, you can use some other tools to get the call while it is on hold, e.g. https://wiki.freeswitch.org/wiki/Shared_Line_Appearance or https://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_three_way https://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_eavesdrop Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Francis Sent: Sunday, May 04, 2014 9:59 AM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Presence on park BLF keys Hi folks, I've got a couple of questions: 1. Do the default call park examples do BLF presence? I've tried adding @${domain} as per the wiki, but still no joy. 2. Is call_intercept capable of grabbing a call if it's on hold, as opposed to ringing? Cheers, Francis _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org