I have the UUID of a parked call. I've waited n seconds for an operator to answer that call, but none are available so I want to play a message to the customer. How do I do that from Erlang? I've tried the following, but it doesn't seem to actually play the file, and I'm not getting any useful information in fs_cli about the playback attempt that would indicate why it's not working. bgapi( eval, "uuid:1f6d7a61-fd1a-4efd-bf84-31c4eea652c2 playback /opt/freeswitch/sounds/en/us/callie/misc/8000/sorry.wav" ) -- Mark Sobkow Senior Developer MarkeTel Multi-Line Dialing Systems LTD. 428 Victoria Ave Regina, SK S4N-0P6 Toll-Free: 800-289-8616-X533 Local: 306-359-6893-X533 Fax: 306-359-6879 Email: m.sobkow@marketelsystems.com Web: http://www.marketelsystems.com