Hello, I am having issues with adding an extension to my dialplan in order to have users join my bigbluebutton conference via phone. What's happening is, when web-users go into the meeting, they are ALSO being prompted for a pin. I have not found any info specifically for this issue, so I was hoping I could get some suggestions here. Here is my */conf/dialplan/public.xml*: <include> <context name="public"> <extension name="bbb_did_call" continue="true"> <condition field="destination_number" expression=""^myDIDphonenumber$" break="on-false"> <action application="set" data="bbb_authorized=true"/> <action application="answer"/> <action application="sleep" data="1500"/> <action application="play_and_get_digits" data="4 5 3 6000 # conference/conf-pin.wav ivr/ivr-that_was_an_invalid_entry.wav pin \d+ 2000 'NO_PIN XML default'"/> <action application="log" data="INFO The value of pin ${pin}"/> <action application="transfer" data="SEND_TO_CONFERENCE XML default"/> <action application="transfer" data="${destination_number} XML default"/> </condition> </extension> <extension name="unloop"> <condition field="${unroll_loops}" expression="^true$"/> <condition field="${sip_looped_call}" expression="^true$"> <action application="deflect" data="${destination_number}"/> </condition> </extension> <extension name="outside_call" continue="true"> <condition> <action application="set" data="outside_call=true"/> <action application="export" data="RFC2822_DATE=${strftime(%a, %d %b %Y %T %z)}"/> </condition> </extension> <X-PRE-PROCESS cmd="include" data="public/*.xml"/> </context> </include> *And here is my /conf/dialplan/default.xml* <include> <context name="default"> <extension name="phone conference"> <condition field="destination_number" expression="^(SEND_TO_CONFERENCE)$"> <action application="conference" data="${pin}@wideband"/> </condition> </extension> <extension name="unloop"> <condition field="${unroll_loops}" expression="^true$"/> <condition field="${sip_looped_call}" expression="^true$"> <action application="deflect" data="${destination_number}"/> </condition> </extension> <X-PRE-PROCESS cmd="include" data="default/*.xml"/> </context> </include> *Thank you in advance for any ideas. *