Thanks for your reply, Michael. I have tried doing a start dtmf but then I've noticed: 1. My skype key presses get unreliable... 2. The dtmf detection is patchy with inband -- works sometimes and doesn't work sometimes :-) Any settings to keep in mind apart just adding a start dtmf ? Thanks, Sidharth On Mon, May 23, 2011 at 8:54 PM, Michael Collins <msc@freeswitch.org> wrote:
Sidharth,
A mobile phone will always send DTMFs in-band, so you need to be ready for that scenario. I recommend you add this to your dialplan for inbound calls: http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_start_dtmf
Test various scenarios and make sure they work - call from Skype, from mobile phone, from a land line, etc. Let us know what happens.
-MC
On Sat, May 21, 2011 at 1:11 AM, Sidharth Kshatriya < sid.kshatriya@gmail.com> wrote:
Dear Friends,
I'm using a voip carrier Voicenetwork.ca (recommended by someone on this list). While I'm generally happy with their service there seems to be one fatal problem: My IVR does not recognize DTMF!
I have set <param name="dtmf-type" value="rfc2833"/> in both sip_profile/internal.xml and sip_profile/external.xml
The symptom of the problem is that making a call via skype will *always*make the IVR recognize the DTMF while using something like a mobile phone *almost always* won't!
I've tried in-band detection too. I'm making international calls into my IVR and the reliability of the in-band detection is not so good, possibly because of the quality of the call.
Can someone please help me?
Thanks,
Sidharth
-- Sidharth Kshatriya www.sidk.info
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-- Sidharth Kshatriya www.sidk.info