If I read this log correctly it failed to find the "invalid entry" file but it did find the phrases just fine. Can you confirm the presence of this file: /usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_entry.wav (It looks like this call is at 8kHz so that's where I'm assuming FS is looking to find the sound file...) -MC On Wed, Feb 10, 2010 at 10:50 AM, Robert Hadley <robert.hadley@teotech.com>wrote:
Hi,
It appears a recent change (possibly the new sounds_dir variable or the new ivr_menu folder?) may have broken relative sound file paths in the IVR. I built a today’s trunk version and installed to the default location. Using the default conf files the demo_ivr cannot find files based on the relative paths specified in ivr_menus/demo_ivr.xml.
[root@TEO-UCM-T2 conf]# cat ivr_menus/demo_ivr.xml
<include>
<!-- demo IVR setup -->
<!-- demo IVR, Main Menu -->
<menu name="demo_ivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_menu.c:414 Executing IVR menu demo_ivr
2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using [en]
2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:273 Handle play-file:[ivr/ivr-welcome_to_freeswitch.wav] (en:en)
2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms
2010-02-10 10:32:17.922147 [DEBUG] switch_ivr_play_say.c:1450 done playing file
2010-02-10 10:32:18.042149 [DEBUG] switch_ivr_play_say.c:273 Handle play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)
2010-02-10 10:32:18.042149 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms
2010-02-10 10:32:19.962158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800
2010-02-10 10:32:19.962158 [DEBUG] switch_ivr_play_say.c:1450 done playing file
2010-02-10 10:32:20.082156 [DEBUG] switch_ivr_menu.c:329 waiting for 3/4 digits t/o 2000
2010-02-10 10:32:20.120617 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:400
2010-02-10 10:32:20.442158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800
2010-02-10 10:32:20.682162 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800
2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:376 digits '2222'
2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:470 action regex [2222] [/^(10[01][0-9])$/] [0]
2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:560 IVR menu 'demo_ivr' caught invalid input '2222'
2010-02-10 10:32:20.682162 [ERR] mod_sndfile.c:194 Error Opening File [/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav] [System error : No such file or directory.]
2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using [en]
2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:273 Handle play-file:[silence_stream://1000] (en:en)
2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms
2010-02-10 10:32:22.700352 [DEBUG] switch_ivr_play_say.c:1450 done playing file
Regards,
Robert
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