Hi, I’m set the valiable „effective_caller_id_numer“ in the user config file. The user is working fine, but the variables are not set to the channel variables. <user id="170"> <params> <param name="password" value="xxx" /> </params> <variables> <variable name="effective_caller_id_number" value="+4989840798170" /> <variable name="any_key" value="any_value" /> </variables> </user> The user 170 is calling another user. In the dialplan, I’m trying this <action application="log" data="ERR effective_caller_id_number=${effective_caller_id_number}"/> The documentation for the user directory says https://freeswitch.org/confluence/display/FREESWITCH/XML+User+Directory#XMLU... “Any variables defined in the domain or user will be defined as channel variables when there is a call to user or when there is an inbound calls from that user.” Needs the freeswitch the mod_directory for this? I think not. What do I wrong? Thanks a lot!