3 Mar
2017
3 Mar
'17
6:07 a.m.
I have CRM system and all out clients are devided between managers. CRM system knows who is client's manager. So on incoming call I want to try first this manager, and if he is not answering then route him to another manager. Is there a way to do so somehow passing parameters to callcenter application. I want to get all this call through mod_callcenter to keep statistics and queuing correct. -- Kamil Nigmatullin Skype: kamil.nigmatullin