Dear all, I am new to FreeSwitch. I added a new user ext 1100 by below two steps. 1. Create a new XML file for the user, usually by copying an existing file 2. Modify the Local_Extension Dialplan entry Now, I tried to connect to the FS Server using SIP protocol and Soft Phone X-lite. On X-lite, it is giving error "Account cant be enable" At FS CLI, it is giving the error freeswitch@ankit-PC> 2011-06-14 13:37:45.695430 [WARNING] sofia_reg.c:1872 Can't find user [1100@192.168.1.5] You must define a domain called '192.168.1.5' in your directory and add a user w ith the id="1100" attribute and you must configure your device to use the proper domain in it's authenticati on credentials. 2011-06-14 13:37:45.703430 [WARNING] sofia_reg.c:1030 SIP auth failure (REGISTER ) on sofia profile 'internal' for [1100@192.168.1.5] from ip 192.168.1.5 I reloaded the XML also. My SIP soft phone and my Freeswitch server is at the same machine having same IP address. I did some hit and trial and also tried to find on mailing list. I could not find what could be the problem. Please help. Thanks Ankit -- Life is like a rose its upto u feel it as its fragrance or thorns