I have set up an external phone per this example http://wiki.freeswitch.org/wiki/Example_Offsite_phones http://wiki.freeswitch.org/wiki/Example_Offsite_phones I have set up a sip gateway that works with internal phones but does not work when dialed from external phones. What am I missing. I would be very appreciative of any help as I have been struggling with this for the past 2 days and I have searched a lot on the forum and www but to no avail. I think this is not a NAT or firewall issue as I can call to internal phones and listen to voice mails on this phone. I have pasted the log with f8 below: 2009-01-08 12:42:16 [NOTICE] switch_channel.c:565 switch_channel_set_name() New Channel sofia/doublenat/2001@89.99.119.159:5090 [c8069e9a-dd81-11dd-84ff-d70bc5a4d2b0] 2009-01-08 12:42:16 [DEBUG] sofia.c:4311 sofia_handle_sip_i_invite() Setting NAT mode based on via received 2009-01-08 12:42:16 [DEBUG] sofia.c:2542 sofia_handle_sip_i_state() Channel sofia/doublenat/2001@89.99.119.159:5090 entering state [received] 2009-01-08 12:42:16 [DEBUG] sofia.c:2546 sofia_handle_sip_i_state() Remote SDP: v=0 o=- 4 2 IN IP4 80.97.216.202 s=CounterPath X-Lite 3.0 c=IN IP4 80.97.216.202 t=0 0 m=audio 32930 RTP/AVP 107 119 100 106 0 105 98 8 101 a=rtpmap:107 BV32/16000 a=rtpmap:119 BV32-FEC/16000 a=rtpmap:100 SPEEX/16000 a=rtpmap:106 SPEEX-FEC/16000 a=rtpmap:105 SPEEX-FEC/8000 a=rtpmap:98 iLBC/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=alt:1 2 : lXwDfm0K ICpugw02 10.0.0.56 32930 a=alt:2 1 : J1ZGgcJa jhlsNlM+ 80.97.216.202 32930 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [BV32:107:16000]/[PCMU:0:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [BV32:107:16000]/[PCMA:8:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [BV32:107:16000]/[GSM:3:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [BV32-FEC:119:16000]/[PCMU:0:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [BV32-FEC:119:16000]/[PCMA:8:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [BV32-FEC:119:16000]/[GSM:3:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [SPEEX:100:16000]/[PCMU:0:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [SPEEX:100:16000]/[PCMA:8:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [SPEEX:100:16000]/[GSM:3:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [SPEEX-FEC:106:16000]/[PCMU:0:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [SPEEX-FEC:106:16000]/[PCMA:8:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [SPEEX-FEC:106:16000]/[GSM:3:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2509 sofia_glue_negotiate_sdp() Audio Codec Compare [PCMU:0:8000]/[PCMU:0:8000] 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:1670 sofia_glue_tech_set_codec() Set Codec sofia/doublenat/2001@89.99.119.159:5090 PCMU/8000 20 ms 160 samples 2009-01-08 12:42:16 [DEBUG] sofia_glue.c:2473 sofia_glue_negotiate_sdp() Set 2833 dtmf payload to 101 2009-01-08 12:42:16 [DEBUG] sofia.c:2698 sofia_handle_sip_i_state() (sofia/doublenat/2001@89.99.119.159:5090) State Change CS_NEW -> CS_INIT 2009-01-08 12:42:16 [DEBUG] switch_core_session.c:807 switch_core_session_signal_state_change() Send signal sofia/doublenat/2001@89.99.119.159:5090 [BREAK] 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:379 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) Running State Change CS_INIT 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:444 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State INIT 2009-01-08 12:42:16 [DEBUG] mod_sofia.c:83 sofia_on_init() sofia/doublenat/2001@89.99.119.159:5090 SOFIA INIT 2009-01-08 12:42:16 [DEBUG] mod_sofia.c:111 sofia_on_init() (sofia/doublenat/2001@89.99.119.159:5090) State Change CS_INIT -> CS_ROUTING 2009-01-08 12:42:16 [DEBUG] switch_core_session.c:807 switch_core_session_signal_state_change() Send signal sofia/doublenat/2001@89.99.119.159:5090 [BREAK] 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:444 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State INIT going to sleep 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:379 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) Running State Change CS_ROUTING 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:447 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State ROUTING 2009-01-08 12:42:16 [DEBUG] mod_sofia.c:130 sofia_on_routing() sofia/doublenat/2001@89.99.119.159:5090 SOFIA ROUTING 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:64 switch_core_standard_on_routing() sofia/doublenat/2001@89.99.119.159:5090 Standard ROUTING 2009-01-08 12:42:16 [INFO] mod_dialplan_xml.c:233 dialplan_hunt() Processing 2001->00447825299999 in context public 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [public_extensions] destination_number(00447825299999) =~ /^(20[01][0-9])$/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex mismatch 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [unloop] true() =~ /^true$/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex mismatch 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [call_debug] false() =~ /^true$/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex mismatch 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [set_domain] ${domain_name}() =~ /^$/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [set_domain] source(mod_sofia) =~ /mod_sofia/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [set_domain] ${sip_req_params}() =~ /domain_name=([A-Z-a-z0-9.]+)/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex mismatch 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [public_extensions] destination_number(00447825299999) =~ /^(10[01][0-9])$/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex mismatch 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex: [public_did] destination_number(00447825299999) =~ /^(5551212)$/ 2009-01-08 12:42:16 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex mismatch 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:100 switch_core_standard_on_routing() (sofia/doublenat/2001@89.99.119.159:5090) State Change CS_ROUTING -> CS_EXECUTE 2009-01-08 12:42:16 [DEBUG] switch_core_session.c:807 switch_core_session_signal_state_change() Send signal sofia/doublenat/2001@89.99.119.159:5090 [BREAK] 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:447 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State ROUTING going to sleep 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:379 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) Running State Change CS_EXECUTE 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:454 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State EXECUTE 2009-01-08 12:42:16 [DEBUG] mod_sofia.c:173 sofia_on_execute() sofia/doublenat/2001@89.99.119.159:5090 SOFIA EXECUTE 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:137 switch_core_standard_on_execute() sofia/doublenat/2001@89.99.119.159:5090 Standard EXECUTE 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:152 switch_core_standard_on_execute() sofia/doublenat/2001@89.99.119.159:5090 Execute set(outside_call=true) 2009-01-08 12:42:16 [DEBUG] mod_dptools.c:699 set_function() sofia/doublenat/2001@89.99.119.159:5090 SET [outside_call]=[true] 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:152 switch_core_standard_on_execute() sofia/doublenat/2001@89.99.119.159:5090 Execute export(domain_name=${sip_req_host}) 2009-01-08 12:42:16 [DEBUG] switch_core_session.c:1254 switch_core_session_execute_application() sofia/doublenat/2001@89.99.119.159:5090 Expanded String export(domain_name=89.99.119.159) 2009-01-08 12:42:16 [DEBUG] mod_dptools.c:837 export_function() EXPORT [domain_name]=[89.99.119.159] 2009-01-08 12:42:16 [NOTICE] switch_core_state_machine.c:168 switch_core_standard_on_execute() Hangup sofia/doublenat/2001@89.99.119.159:5090 [CS_EXECUTE] [NORMAL_CLEARING] 2009-01-08 12:42:16 [DEBUG] switch_channel.c:1494 switch_channel_perform_hangup() Send signal sofia/doublenat/2001@89.99.119.159:5090 [KILL] 2009-01-08 12:42:16 [DEBUG] switch_core_session.c:807 switch_core_session_signal_state_change() Send signal sofia/doublenat/2001@89.99.119.159:5090 [BREAK] 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:454 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State EXECUTE going to sleep 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:379 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) Running State Change CS_HANGUP 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:410 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State HANGUP 2009-01-08 12:42:16 [DEBUG] mod_sofia.c:287 sofia_on_hangup() Channel sofia/doublenat/2001@89.99.119.159:5090 hanging up, cause: NORMAL_CLEARING 2009-01-08 12:42:16 [DEBUG] mod_sofia.c:361 sofia_on_hangup() Responding to INVITE with: 480 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:46 switch_core_standard_on_hangup() sofia/doublenat/2001@89.99.119.159:5090 Standard HANGUP, cause: NORMAL_CLEARING 2009-01-08 12:42:16 [DEBUG] switch_core_state_machine.c:410 switch_core_session_run() (sofia/doublenat/2001@89.99.119.159:5090) State HANGUP going to sleep 2009-01-08 12:42:16 [DEBUG] switch_core_session.c:939 switch_core_session_thread() Session 3 (sofia/doublenat/2001@89.99.119.159:5090) Locked, Waiting on external entities 2009-01-08 12:42:16 [NOTICE] switch_core_session.c:957 switch_core_session_thread() Session 3 (sofia/doublenat/2001@89.99.119.159:5090) Ended 2009-01-08 12:42:16 [NOTICE] switch_core_session.c:959 switch_core_session_thread() Close Channel sofia/doublenat/2001@89.99.119.159:5090 [CS_HANGUP] -- View this 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