You need 2 profiles. Internal and external. Your users even remote users need to register to your internal profile, external profile is used to talk to your Gateways / ITSP. Get a copy of the Freeswitch book<http://www.amazon.com/FreeSWITCH-1-2-Anthony-Minessale/dp/1782161007%3FSubscriptionId%3D0FXDC1DRZ42TM6KY7Y82%26tag%3Dnysolutionsco-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D1782161007> or read the wiki. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Nathan Samson Sent: Sunday, December 15, 2013 10:17 AM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Authenticated users still using public context Hi, I fear I am going to ask a very stupid and/or commong question, but after searching the internet I stil lcoudln't find the answer. My Setup * I have users in the directory (see an example configuration at the bottom of this mail) * Authenticated users should be able to use the default Dialplan * I want my DID provider to be able to make calls to me, it should use the public Dialplan / context. My DID provider is mydivert but that seems to be irrelevant. * I only have one SIP Profile (external) which has as default context public. All my users are connecting from the internet and not from the local network, so the internal profile would not make sense (or am I wrong?) My problem is that calls from nathan@sip.radarwerk.be<mailto:nathan@sip.radarwerk.be> are NOT using the default context, but are using the public context. 2013-12-15 15:04:53.206937 [DEBUG] switch_core_state_machine.c:117 sofia/external/nathan@sip.radarwerk.be<mailto:nathan@sip.radarwerk.be> Standard ROUTING "2013-12-15 15:04:53.206937 [INFO] mod_dialplan_xml.c:558 Processing nathan <nathan>->1999 in context public" The user nathan in the directory has user_context set to default, so I do not get why this is happening. See below for my configuration. [root@sip freeswitch]# cat directory/default/nathan.xml <include> <user id="nathan" number-alias="1200"> <params> <param name="password" value="**"/> </params> <variables> <variable name="toll_allow" value="domestic,international,local"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Nathan Samson"/> <variable name="effective_caller_id_number" value="1200"/> <variable name="outbound_caller_id_name" value="Nathan Samson"/> <variable name="outbound_caller_id_number" value="1200"/> </variables> </user> </include> Anyone an idea why the user_context is ignored? I am happy to provide my complete configuration. But basically I am using freeswitch-config-rayo 1.2.16 from the CentOS 6 repositories with some small modifications (mainly adding mydivert gateway, my users and my custom extensions in the default directory). Regards, Nathan