You also need to play with this variable, link: http://wiki.freeswitch.org/wiki/Mod_callcenter#cc_base_score On Jan 24, 2012 2:14 AM, "amit nakum" <amit.nakum2009@gmail.com> wrote:
I also try this scenario with this parameter <param name="time-base-score" value="queue"/> but result is same.
On Mon, Jan 23, 2012 at 12:25 PM, Brian Foster <bdfoster@endigotech.com>wrote:
Hola,
Try this:
<param name="time-base-score" value="queue"/>
-BDF
On Mon, Jan 23, 2012 at 1:23 AM, amit nakum <amit.nakum2009@gmail.com>wrote:
Dear All,
I have set queue parameter to <param name="time-base-score" value="system"/>,so now how to raise some caller's score,allows them to receive priority over other normal calls that might have been in the queue longer.
I have test above scenario using <param name="time-base-score" value="system"/> which is not fulfill my requirement,if there is any parameter to set this scenario.
Pl help me to set this scenario.
Thanks and Regards Amit Nakum
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