Hi Joli, While it can be installed to any root, you would have had to manually changed things to install in /etc. Are you sure your freeswitch is not in /usr/local/freeswitch? If so it is your startup scripts that are not correct. When you say "I restarted it" does that mean you did a "service freeswitch restart (or start)" If this is urgent and freeswitch is actuall in /usr/local/freeswitch start it manually from /usr/local/freeswitch/bin. Then we can figure out what is not configured correctly. Sean From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Joli Martinez Sent: Thursday, April 17, 2014 1:49 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Couldnt open /etc/freeswitch/freeswitch.xml Hello, I have a production Freeswitch box and this morning I noticed FS was not working. I restarted it and got this message. As far as I know no one has touched the box, but not 100% sure. Any ideas why I am getting this. I researched and a lot of the hits I got was due to a bad install, but this box has been working correctly for over 6 months. [ERR] switch_xml.c:1385 Couldn't open /etc/freeswitch/freeswitch.xml (No such file or directory) Thanks,