Hi all, we have setup a new feature for our customers called Personal Calls. Using a personal pin code they can bypass class of restriction. In order to enter the pin they have to call through an IVR and then the call is sent to the pstn gateways. We have a problem with the CDR records related to these calls since the call duration and the billsec include also IVR navigation time. Is there a way to reset these values or change some channels variables in order to have the real duration and billsec stored on cdrs? Thanks Regards Francesco AVVISO DI RISERVATEZZA Informazioni riservate possono essere contenute nel messaggio o nei suoi allegati. Se non siete i destinatari indicati nel messaggio, o responsabili per la sua consegna alla persona, o se avete ricevuto il messaggio per errore, siete pregati di non trascriverlo, copiarlo o inviarlo ad alcuno. In tal caso vi invitiamo a cancellare il messaggio ed i suoi allegati. Grazie. CONFIDENTIALITY NOTICE Confidential information may be contained in this message or in its attachments. If you are not the addressee indicated in this message, or responsible for message delivering to that person, or if you have received this message in error, you may not transcribe, copy or deliver this message to anyone. In that case, you should delete this message and its attachments. Thank you.