I'm getting there but still don't understand some things: 1. There are variables in the XML files for greet-long and greet-short phrases. I understand the concept but not the execution. When is the one or the other used and how is this controlled? I don't see anything in the ivr code except variables to hold the information. 2. I also see some useful looking stuff in the src scripts directory that don't show up in /usr/local/freeswitch (validate-ivr.pl or fconsole.pl) and won't run from src because of missing perl libraries. I think I must have to execute some installation commands that I have missed but no targets in the Makefiles. Any pointers appreciated and thanks. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.