Any ideas on where to look / how to address DTMF not working from various lines? 1. 877 number gets forwarded to 214 number = DTMF doesn't work 2. Call 214 directly from anywhere, DTMF works 3. 877 and 214 are on different companies (WindStream - Vitelity respectively) 4. No one is taking responsibility for this behavior Can someone point me to some material that I can use to tell them what could be done? Thanks for help. Malay On Mon, Oct 15, 2012 at 12:15 PM, Malay Thakershi <mthakershi@gmail.com>wrote:
Understood. I have one more suspicion.
I use PlayAndGetDigits to get data.
Do the timeout arguments have maximum / minimum limits that will make the system stop doing correct DTMF?
E.g. Is timeout=10000 / digit-timeout=5000 valid values?
I use .net managed module to handle calls.
Thanks.
On Mon, Oct 15, 2012 at 11:04 AM, Michael Collins <msc@freeswitch.org>wrote:
I would get pcaps of these working and non-working calls and analyze them in Wireshark. Look for what's different between working and non-working calls. -MC
On Sun, Oct 14, 2012 at 7:31 PM, Malay Thakershi <mthakershi@gmail.com>wrote:
Hello,
I have a toll-free number (877 area code) hosted @ WindStream and is simply getting forwarded to a local number hosted @ Vitelity (214 area code).
Call 877 number from T-mobile or Vonage ==> digits get recognized fine (normal behavior) Call 877 number from Google voice/Verizon/ATT/certain area codes ==> digits are not recognized / garbled (almost 100% failure) Call 214 number form Google voice ==> digits get recognized fine (normal behavior)
I had everything working fine when the 877 number was hosted with Vitelity. But we moved it to WindStream as we bought lines from them to our server.
Something is going wrong in DTMF process.
Can someone guide me regarding this? Where to look? I did try "dtmf-type=rfc.." setting and "liberal-dtmf=true" setting. But didn't work.
Thanks for help.
Malay
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