Hi all, I was wondering under what circumstances an IVR menu would loop back on itself when a transfer is triggered by user input. I have the following menu: <document type="freeswitch/xml"> <section name="configuration"> <configuration name="ivr.conf"> <menus> <include> <menu name="1" greet-long="http_cache://http://$${user}:$${password}@$${url}/audio/76568832.wav" invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav" exit-sound="voicemail/vm-goodbye.wav" confirm-macro="" confirm-key="" confirm-attempts="3" timeout="10000" inter-digit-timeout="2000" max-failures="3" max-timeouts="3" digit-len="1"> <entry action="menu-exec-app" digits="3" param="transfer +37950280022 XML public"/> </menu> </include> </menus> </configuration> </section> </document> When the user dials 3, the following output in the log occurs: 2015-05-14 10:43:00.861297 [NOTICE] switch_ivr.c:1861 Transfer sofia/external/+37950290088@fs to XML[+37950280022@public] ... 2015-05-14 10:43:00.861297 [INFO] mod_dialplan_xml.c:635 Processing +37950290088 <+37950290088>->+37950280022 in context public So at this point in time, I would expect the dialplan that matches +37950280022 to get executed. However, what appears to happen is that the dialplan that originally invoked the ivr application is executed again: Dialplan: sofia/external/+37950290088@fs parsing [public->ivr_route] continue=false Dialplan: sofia/external/+37950290088@fs Absolute Condition [ivr_route] Dialplan: sofia/external/+37950290088@fs Action answer() Dialplan: sofia/external/+37950290088@fs Action sleep(2000) Dialplan: sofia/external/+37950290088@fs Action ivr(1) This creates a loop. This is the original dialplan that invokes the ivr menu: <document type="freeswitch/xml"> <section name="dialplan"> <context name="public"> <extension name="ivr_route"> <condition> <action application="answer"/> <action application="sleep" data="2000"/> <action application="ivr" data="1"/> </condition> </extension> </context> </section> </document> Is there potentially something in my menu definition that is causing the original dialplan to executed, as opposed to the dialplan specified by the transfer application? Many thanks in advance, Ben