hi, On Jul 17, 2012, at 7:39 AM, Piyush Sharma wrote:
Hello Everyone,
I am trying to create an IVR with menu and sub menus, but getting following error when I make the call, 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu 2012-07-17 11:05:37.755034 [ERR] mod_dptools.c:1774 Unable to create menu
I am new to this, so there might be little or a big error.
My XML contents in ...conf/ivr_menus is
<include> <menu na me="ps" greet-long="phrase:ps_main" greet-short="phrase:ps_short" exit-sound="ivr/good_bye.wav" invalid-sound="ivr/ivr-not_available.wav" tts-engine="flite" tts-voice="rms" timeout="3000" max-failures="2" ; phrase_lang="en"
-------^^ This is strange: ";" is not a valid sign in xml for comments. All comments must be between "<!--" and "-->". Also, you cannot put a comment inside a tag. Try to remove it and test again. Best Regards, -vma .