Just an update in case someone (newbie like me) has a similar issue. Now I get it: BRIDGE does not run through the dial plan again whereas TRANSFER does. I thought the BRIDGE below would trigger the "local extensions" in the default dial plan where vm was picked up, but it is not the case. I guess I could have added voicemail after the bridge below but I wound up transferring to a new extension that rings the group followed by VM. Many thanks to Anthony's reply (it was removed due to duplicate) that stated I needed the vm after the bridge below. BTW, I tried FS several months ago but your book made things go WAY better this time! On 09/22/10 17:19, Mario wrote:
Sorry, the first email was missing in my sent so I thought it did not go through since I did not see it posted before I sent the 2nd. one.
On 09/22/2010 04:57 PM, Anthony Minessale wrote:
Why did you send the same email twice? I thought my bowser, i mean browser was messed up for a second.
On Wed, Sep 22, 2010 at 10:13 AM, Mario <mario_fs@mgtech.com> wrote:
When using a public inbound DP rings a group, and there is no answer for an incoming outside call, voicemail does not answer. It works for inside calls to an unanswered extension. Also, if the DP rings a single extension it works. Ifound nothing so far in web searches so I am asking for help here. Thanks very much.
Incoming Line dial plan,does not allow vm to answer: <include> <extension name="uid1_did"> <condition field="destination_number" expression="^(uid1)$"> <action application="set" data="domain_name=$${domain}"/> <action application="bridge" data="group/MGT@${domain_name}"/> </condition> </extension> </include> <action application="transfer" data="1000 XML default"/> <--- works!
DEFAULT.XML: <group name="MGT"> <users> <user id="200" type="pointer"/> <user id="201" type="pointer"/> </users> </group> </groups>
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