Hi Ítalo, Thanks for your reply. The version is old (1.2.3) but it's similar to a problem which was reported earlier this year (not by me): http://lists.freeswitch.org/pipermail/freeswitch-users/2015-April/112373.htm... We too are using Windows and our problem only seems to occur on 2012 - the same old version of FreeSWITCH runs correctly on Windows Server 2008 R2, for example. I enabled the debug logs but they didn't show anything unexpected. I ran the code through a debugger and the thread appears to stop after creating the profile's root object. The log statement, "Creating agent for <profile>" is never written the to log file and Process Explorer shows that the thread's context switch count is not increasing. By contrast, the threads for the profiles which do get created successfully increment their counts on a regular basis, as you would expect. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Ítalo Rossi Sent: 01 September 2015 12:53 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] SIP profile not loading Which version are you using? Did you enable the debug logs? Can you pastebin it? On Tue, Sep 1, 2015 at 4:31 AM, Chris Young <Chris.Young@enghouse.com<mailto:Chris.Young@enghouse.com>> wrote: Hi all, Recently, we've begun experiencing a strange problem whereby the first SIP profile to be loaded gets 'stuck' and never actually completes its initialisation. This always seems to affect the first profile only, so if I have profiles named (for example): dummy.xml external.xml internal.xml then 'dummy' would fail to load but 'external' and 'internal' would be fine. No error messages are output to the logs but preliminary investigation suggests that the profile thread is becoming blocked for some reason. The specified IP address is valid and available and there are no other processes using the requested port. FreeSWITCH comes up successfully but 'sofia status' shows only 'external' and 'internal'. At this point, I can use 'sofia profile dummy start' and the profile loads correctly so it appears to be valid. Has anybody else seen this kind of behaviour or know what could be causing it? Many thanks, Chris _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Ítalo Rossi