I have a phone that is registered to FS but is no longer available (Internet connection down, phone turned off, etc.). The registration still exists in the sip_registrations table (not expired yet), but the phone is not reachable on the network. According to my dialplan, if the bridge to the phone fails after 20 seconds, the call should be forwarded to a different box for handling (see dialplan below). <extension name="My Extension"> <condition field="destination_number" expression="1213XXXXXXX"> <action application="info"/> <action application="set" data="originate_timeout=20"/> <action application="set" data="hangup_after_bridge=true"/> <action application="bridge" data="${sofia_contact(default/1213XXXXXXX@mydomain.net"/> <action application="bridge" data="sofia/default/1213XXXXXXX@box.mydomain.net"/> </condition> </extension> If the phone is down and not responding to the INVITEs, it appears my carrier is canceling the SIP INVITE to FreeSWITCH after about 10 seconds. My timeout is 20 seconds. Is there anyway to deal with this situation, without going back to my carrier and asking them to increase their timeout on an INVITE? Call Progress: Carrier -> FS (INVITE) FS -> Carrier (100 Trying) <10 seconds pass while FS is attempting to contact the phone> Carrier -> FS (CANCEL) FS -> Carrier (200 OK) FS -> Carrier (487 Request Terminated) Carrier -> FS (ACK) Thanks ... Gabe