Hello. Thank You developers for Freeswitch. I have installed it lately and it's working quite nicely, but I have one problem: I need to mimic behavior of my current analogue PBX installation using Freeswitch. This is the scenario: In the office with a few desks (extensions 1000-1010) and only one person behind one of desks (whatever extension - in example 1000). 1. There's incoming call on _one_ of extensions 1001-1010 2. The person on extension 1000 wants to answer this call on his phone so dials #37 and this call is redirected to his phone. That's how it works on my office on analogue PBX system. Anyone can answer a call from any other phone as long as it hasn't been answered already. I tried to use the intercept action (with global example in default config) but it's not what I need because it intercepts the call even if it's already answered. I need to intercept all but only unanswered calls. I tried to use Redirect but it does not work on other's extensions call's (or does it?). Please help. Peter Żurek