Hello Michael, I changed to export and entered: <action application="export" data="skip_record_check=true"/> <action application="export" data="skip_urgent_check=true"/> <action application="export" data="skip_record_urgent_check=true"/> <action application="answer"/> <action application="bridge" data="loopback/app=voicemail:default ${domain_name} 200"/> The behaviour however is still the same. It still asks "press 1 for ....." Looking at the channel variables I can see that they are prefixed with "variable_" variable_skip_record_check true variable_skip_record_urgent_check true variable_skip_urgent_check true variable_export_vars skip_record_check,skip_urgent_check,skip_record_urgent_check And in the code they are queried without "variable_". Maybe the problem is there? -- With kind regards Peter Steinbach Telefaks Services GmbH mailto:lists (att) telefaks.de Internet: www.telefaks.de