Hi, If I call ext 1000 the voicemail system answer on timeout . If I call a DID that is linked to that same extension it returns a busy signal when it is trying to call the VM. In my public.xml I have <extension name="public_did"> <condition field="destination_number" expression="^(3462101)$"/> <condition field="${sip_h_X-DID}" expression="^(3105266066)$"> <action application="transfer" data="1000"/> <action application="voicemail" data="default $${domain} 1000"/> </condition> </extension> and the error is 2008-09-24 14:43:08 [NOTICE] mod_sofia.c:1116 sofia_receive_message() Pre-Answer <mailto:sofia/external/5888606894@216.143.130.65> sofia/external/5888606894@216.143.130.65! 2008-09-24 14:43:23 [INFO] switch_rtp.c:1253 rtp_common_read() Auto Changing port from 216.143.130.65:12622 to 192.168.1.117:31580 2008-09-24 14:43:38 [NOTICE] sofia.c:2545 sofia_handle_sip_i_state() Hangup <mailto:sofia/external/5888606894@216.143.130.65> sofia/external/5888606894@216.143.130.65 [CS_EXECUTE] [ORIGINATOR_CANCEL] 2008-09-24 14:43:38 [ERR] mod_sndfile.c:175 sndfile_file_open() Error Opening File [/usr/local/freeswitch/storage/voicemail/default/voipclic.com/1000/msg_60245 7c9-7ec8-4d93-a233-6e2a51b33099.wav] [System error : No such file or directory.] 2008-09-24 14:43:38 [NOTICE] switch_core_session.c:807 switch_core_session_thread() Session 1 ( <mailto:sofia/external/5888606894@216.143.130.65> sofia/external/5888606894@216.143.130.65) Ended 2008-09-24 14:43:38 [NOTICE] switch_core_session.c:809 switch_core_session_thread() Close Channel <mailto:sofia/external/5888606894@216.143.130.65> sofia/external/5888606894@216.143.130.65 [CS_HANGUP] Any help will be appreciated. thanks Jair Santos