Either use callcenter_config agent get state xxx for a specific agent or callcenter_config agent list for all agents Von: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Jimmy Chang Gesendet: Dienstag, 09. April 2013 08:40 An: FreeSWITCH Users Help Betreff: Re: [Freeswitch-users] get agent status Hi, That's what I want to know. Thanks. If I want to get lastest state of agent, any suggestions? Thanks in advance. Jimmy 於 2013/4/9 下午 01:57, Gerald Weber 提到: Hi, those 2 commands have nothing to do with each other. list_users goes through the directory listing each configured user that can be used to register a sip device. error/user_not_registered means that no sip device used the username to register with. callcenter_config agent list lists the „agents“ defined in mod_callcenter. They can be Available/Waiting even when their contact (the user/xxx thing) is not registered. mod_callcenter agent != user Hope this helps…or maybe i got your question wrong ? Von: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org] Im Auftrag von Jimmy Chang Gesendet: Dienstag, 09. April 2013 06:56 An: freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org> Betreff: [Freeswitch-users] get agent status Hi, I try to maintain the status(state) of the FS agents from these two commands. list_users callcenter_config agent list I'm confused with their results. <list_users> says the agent is error/user_not_registered. <callcenter_config agent list> says this agent is Available|Waiting. Does this normal? Should I change some other commands? Thanks. Jimmy _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org