Hello every body, i'm a new freepbx user and i'm trying to configured a freeswitch server hosted in the cloud. I can register my softphone but i can't do anything: when i try to make a call i receive an error from the CLI that says INVALID_PROFILE. Can someone help me? Thanks in advice crazygabry P.S. that's what i see on CLI ( XXX.XXX.XXX is my local ip and YYY.YYY.YYY is the freeswitch IP) 2013-08-09 22:28:10.070676 [NOTICE] switch_channel.c:1030 New Channel sofia/external/1100@YYY.YYY.YYY.YYY:9060 [dc15c333-fa2c-4055-a56e-f466279c8aae] 2013-08-09 22:28:10.070676 [DEBUG] switch_core_session.c:999 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.070676 [DEBUG] switch_core_session.c:999 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.070676 [DEBUG] switch_core_state_machine.c:415 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_NEW 2013-08-09 22:28:10.070676 [DEBUG] switch_core_state_machine.c:433 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State NEW 2013-08-09 22:28:10.090709 [DEBUG] sofia.c:5727 Channel sofia/external/1100@YYY.YYY.YYY.YYY:9060 entering state [received][100] 2013-08-09 22:28:10.090709 [DEBUG] sofia.c:5740 Remote SDP: v=0 o=3cxVCE 303008025 298674930 IN IP4 XXX.XXX.XXX.XXX s=3cxVCE Audio Call c=IN IP4 XXX.XXX.XXX.XXX t=0 0 m=audio 40046 RTP/AVP 3 0 8 101 a=rtpmap:3 GSM/8000 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 m=video 40004 RTP/AVP 34 c=IN IP4 XXX.XXX.XXX.XXX a=rtpmap:34 H263/90000 a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1 2013-08-09 22:28:10.090709 [DEBUG] sofia.c:5954 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State Change CS_NEW -> CS_INIT 2013-08-09 22:28:10.090709 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:415 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_INIT 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:454 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State INIT 2013-08-09 22:28:10.090709 [DEBUG] mod_sofia.c:87 sofia/external/1100@YYY.YYY.YYY.YYY:9060 SOFIA INIT 2013-08-09 22:28:10.090709 [DEBUG] mod_sofia.c:127 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State Change CS_INIT -> CS_ROUTING 2013-08-09 22:28:10.090709 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:454 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State INIT going to sleep 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:415 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_ROUTING 2013-08-09 22:28:10.090709 [DEBUG] switch_channel.c:2111 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Callstate Change DOWN -> RINGING 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:470 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State ROUTING 2013-08-09 22:28:10.090709 [DEBUG] mod_sofia.c:150 sofia/external/1100@YYY.YYY.YYY.YYY:9060 SOFIA ROUTING 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:117 sofia/external/1100@YYY.YYY.YYY.YYY:9060 Standard ROUTING 2013-08-09 22:28:10.090709 [INFO] mod_dialplan_xml.c:558 Processing Gwen <1100>->1000 in context public Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 parsing [public->unloop] continue=false Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 parsing [public->outside_call] continue=true Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Absolute Condition [outside_call] Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Action set(outside_call=true) Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Action export(RFC2822_DATE=${strftime(%a, %d %b %Y %T %z)}) Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 parsing [public->call_debug] continue=true Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Regex (FAIL) [call_debug] ${call_debug}(false) =~ /^true$/ break=never Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 parsing [public->public_extensions] continue=false Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Regex (PASS) [public_extensions] destination_number(1000) =~ /^(10[01][0-9])$/ break=on-false Dialplan: sofia/external/1100@YYY.YYY.YYY.YYY:9060 Action bridge(sofia/doublenat/1000%172.29.5.7 ) 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:167 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State Change CS_ROUTING -> CS_EXECUTE 2013-08-09 22:28:10.090709 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:470 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State ROUTING going to sleep 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:415 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_EXECUTE 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:477 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State EXECUTE 2013-08-09 22:28:10.090709 [DEBUG] mod_sofia.c:243 sofia/external/1100@YYY.YYY.YYY.YYY:9060 SOFIA EXECUTE 2013-08-09 22:28:10.090709 [DEBUG] switch_core_state_machine.c:209 sofia/external/1100@YYY.YYY.YYY.YYY:9060 Standard EXECUTE EXECUTE sofia/external/1100@YYY.YYY.YYY.YYY:9060 set(outside_call=true) 2013-08-09 22:28:10.090709 [DEBUG] mod_dptools.c:1393 sofia/external/1100@YYY.YYY.YYY.YYY:9060 SET [outside_call]=[true] EXECUTE sofia/external/1100@YYY.YYY.YYY.YYY:9060 export(RFC2822_DATE=Fri, 09 Aug 2013 22:28:10 +0000) 2013-08-09 22:28:10.090709 [DEBUG] switch_channel.c:1222 EXPORT (export_vars) [RFC2822_DATE]=[Fri, 09 Aug 2013 22:28:10 +0000] EXECUTE sofia/external/1100@YYY.YYY.YYY.YYY:9060 bridge(sofia/doublenat/1000%172.29.5.7 ) 2013-08-09 22:28:10.090709 [DEBUG] switch_channel.c:1176 sofia/external/1100@YYY.YYY.YYY.YYY:9060 EXPORTING[export_vars] [RFC2822_DATE]=[Fri, 09 Aug 2013 22:28:10 +0000] to event 2013-08-09 22:28:10.090709 [DEBUG] switch_ivr_originate.c:2060 Parsing global variables 2013-08-09 22:28:10.090709 [ERR] mod_sofia.c:5024 Invalid Profile 2013-08-09 22:28:10.090709 [NOTICE] mod_sofia.c:5325 Close Channel N/A [CS_NEW] 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:568 () Running State Change CS_DESTROY 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:578 (N/A) State DESTROY 2013-08-09 22:28:10.110663 [DEBUG] mod_sofia.c:397 N/A SOFIA DESTROY 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:578 (N/A) State DESTROY going to sleep 2013-08-09 22:28:10.110663 [NOTICE] switch_ivr_originate.c:2661 Cannot create outgoing channel of type [sofia] cause: [INVALID_PROFILE] 2013-08-09 22:28:10.110663 [DEBUG] switch_ivr_originate.c:3632 Originate Resulted in Error Cause: 611 [INVALID_PROFILE] 2013-08-09 22:28:10.110663 [INFO] mod_dptools.c:3192 Originate Failed. Cause: INVALID_PROFILE 2013-08-09 22:28:10.110663 [NOTICE] switch_channel.c:4573 Hangup sofia/external/1100@YYY.YYY.YYY.YYY:9060 [CS_EXECUTE] [INVALID_PROFILE] 2013-08-09 22:28:10.110663 [DEBUG] switch_channel.c:3130 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [KILL] 2013-08-09 22:28:10.110663 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.110663 [DEBUG] switch_core_session.c:2740 sofia/external/1100@YYY.YYY.YYY.YYY:9060 skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already) 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:477 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State EXECUTE going to sleep 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:415 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_HANGUP 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:678 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State HANGUP 2013-08-09 22:28:10.110663 [DEBUG] mod_sofia.c:504 Channel sofia/external/1100@YYY.YYY.YYY.YYY:9060 hanging up, cause: INVALID_PROFILE 2013-08-09 22:28:10.110663 [DEBUG] mod_sofia.c:638 Responding to INVITE with: 502 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:48 sofia/external/1100@YYY.YYY.YYY.YYY:9060 Standard HANGUP, cause: INVALID_PROFILE 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:678 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State HANGUP going to sleep 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:689 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Callstate Change RINGING -> HANGUP 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:446 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State Change CS_HANGUP -> CS_REPORTING 2013-08-09 22:28:10.110663 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:415 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_REPORTING 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:761 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State REPORTING 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:92 sofia/external/1100@YYY.YYY.YYY.YYY:9060 Standard REPORTING, cause: INVALID_PROFILE 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:761 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State REPORTING going to sleep 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:440 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State Change CS_REPORTING -> CS_DESTROY 2013-08-09 22:28:10.110663 [DEBUG] switch_core_session.c:1334 Send signal sofia/external/1100@YYY.YYY.YYY.YYY:9060 [BREAK] 2013-08-09 22:28:10.110663 [DEBUG] switch_core_session.c:1542 Session 26 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Locked, Waiting on external entities 2013-08-09 22:28:10.110663 [NOTICE] switch_core_session.c:1560 Session 26 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Ended 2013-08-09 22:28:10.110663 [NOTICE] switch_core_session.c:1564 Close Channel sofia/external/1100@YYY.YYY.YYY.YYY:9060 [CS_DESTROY] 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:565 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Callstate Change HANGUP -> DOWN 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:568 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) Running State Change CS_DESTROY 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:578 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State DESTROY 2013-08-09 22:28:10.110663 [DEBUG] mod_sofia.c:397 sofia/external/1100@YYY.YYY.YYY.YYY:9060 SOFIA DESTROY 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:99 sofia/external/1100@YYY.YYY.YYY.YYY:9060 Standard DESTROY 2013-08-09 22:28:10.110663 [DEBUG] switch_core_state_machine.c:578 (sofia/external/1100@YYY.YYY.YYY.YYY:9060) State DESTROY going to sleep -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Remote-Extension-Registered-bu... Sent from the freeswitch-users mailing list archive at Nabble.com.