Hey Brian, All Cisco 504G phones. Sean -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Thursday, April 03, 2014 1:13 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Audio degrades ON TRANSFER with specific MOH file I would venture to guess that its an issue with G722 to PCMU hold/unhold. Just glancing over the logs, What phone are you using? -- Brian West brian@freeswitch.org FreeSWITCH Solutions, LLC PO BOX 2531 Brookfield, WI 53008-2531 Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WEST iNUM: +883 5100 1420 9001 ISN: 410*543 Skype:briankwest PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED) On Apr 3, 2014, at 7:44 AM, Michel Brabants <michel.brabants@gmail.com> wrote:
You need to enable rewrite-rtp-timestamps-option on the profiles. Probably after a few seconds, ... the audio will stabilise again (can also depend on endpoints). Anyway, what you're probably experiencing is that after the transfer the rtp-timestamps aren't correct anymore.
Kind regards,
Michel
On Thu, Apr 3, 2014 at 6:05 AM, Sean Devoy <sdevoy@bizfocused.com> wrote: <image001.gif> Hi All,
I have a user that has claimed that if she picks up incoming calls, the audio is excellent. However, if someone else picks up the call and transfers it to her, the audio is "terrible".
While investigating I found that they are using their own custom MOH file. I suspect that the AUDIO configuration is being modified by the MOH feature and leaving her transferred call in a degraded state. But, I don't understand enough to actually see if that is the case.
Please review the pastebin file: http://pastebin.freeswitch.org/22302
I think I have trimmed it down to the relevant data. Ext 302 has answered and is just initiating the transfer.
If I am correct in my hypothesis, what is the correct solution?
Thanks in advance,
Sean
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