Hi Afshin, Sorry for the delay but I wanted to lab this up and test it before I responded. I do not see the behavior you report. When I use the sample FIFO stuff on the wiki I am able to have an on-hook agent make an outbound call and not receive an inbound call. As soon as the agent completes his outbound call he is available to receive an inbound call. Check this page: http://wiki.freeswitch.org/wiki/Mod_fifo#Simple_On-hook_Agent_Login.2FLogout... It works like a champ! -MC On Sat, Apr 28, 2012 at 10:05 PM, afshin afzali <a.afzali2003@gmail.com>wrote:
Dear FreeSWITCHers,
The offline agents need to make outgoing calls while waiting for call arrivals. To prevent an influence outgoing by incoming call, they need to logout, making call and then login to the queue ! also doing logout & login automatically alters the actual login time :( I'm looking for a solution which can disable call dispatch temporary for a specific agent. Appreciate all comments, -- afshin