When using a public inbound DP rings a group, and there is no answer for an incoming outside call, voicemail does not answer. It works for inside calls to an unanswered extension. Also, if the DP rings a single extension it works. Ifound nothing so far in web searches so I am asking for help here. Thanks very much. Incoming Line dial plan,does not allow vm to answer: <include> <extension name="uid1_did"> <condition field="destination_number" expression="^(uid1)$"> <action application="set" data="domain_name=$${domain}"/> <action application="bridge" data="group/MGT@${domain_name}"/> </condition> </extension> </include> <action application="transfer" data="1000 XML default"/> <--- works! DEFAULT.XML: <group name="MGT"> <users> <user id="200" type="pointer"/> <user id="201" type="pointer"/> </users> </group> </groups>