13 Mar
2010
13 Mar
'10
2:38 a.m.
Hello all, I'm trying to set up our voice mail system so that greetings can be mapped to failure conditions, ie. "I'm in my office, but not taking calls" when a phone is busy or in DND mode, but "Sorry I'm not here" if no_answer. I programmed things to set voicemail_greeting_number in the dialplan based on the bridge failure cause set when we rang the phone, but when I execute the voicemail application, it stores that greeting number in the database. I would much rather override for this call only, so that the user can still take advantage of the voicemail application's option to select a greeting. (which would be used as the no answer greeting under normal circumstances). Any thoughts? -Tim