Hello, I am a new user of FreeSWITCH. I have installed the Asterisk and Vicidial applications in my notebook. Q1: I would like to know are there any similar features which already be implemented by FreeSWITCH itself? Q2: Which will be a efficient way to have the features in FreeSWITCH? Rewrite all features in FreeSWITCH or create a plug-in modules to Vicidial directly. Q3: Did FreeSWITCH already support the ACD and Predictive Dialing features? Which modules releated to the features? Please advices! I am willing to contribute myself to extend the FreeSWITCH features. Best Regards, Patrick MAJOR VICIDIAL FEATURES: - Inbound, Outbound and Blended call handling - Outbound agent-controlled, broadcast and predictive dialing - Full USA FTC-compliance capability - Web-based agent and administrative interfaces - Ability to have agents operate remotely - Integrated call recording - Three-Way calling within the agent application - Scheduled Callbacks: Agent-Only and Anyone - Web-configurable IVRs and Voicemail boxes - Scalable to hundreds of seats - Ability to use standard Telco lines and VOIP trunks - Open-Source AGPLv2 licensed, with no software licensing cost