Hi, I am using Freeswitch 1.6.19~64bit on CentOs 7 (with FusionPBX 4.2.2) - working fine so far. But when calling a mailbox, I can hear the greeting but can not hear the destination number. I can find this macro is used: <macro name="voicemail_play_greeting"> <input pattern="^(.*)$"> <match> <action function="play-file" data="voicemail/vm-person.wav"/> <action function="say" data="$1" method="pronounced" type="name_spelled"/> <action function="play-file" data="voicemail/vm-not_available.wav"/> </match> </input> </macro> This is leading me to track it down to the function "say". So I configured a simple inbound destination which answers the call and just makes "say : de number pronounced 12345". When calling this number I get the following error: EXECUTE sofia/internal/12@mydomain.cloud say(de number pronounced 12345) 2018-04-25 15:07:09.732930 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f33b405a700 Connected. 2018-04-25 15:07:09.732930 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f33b405a700 released. 2018-04-25 15:07:09.732930 [WARNING] switch_xml.c:2486 Invalid UTF-8 character to ampersand, skip it 2018-04-25 15:07:09.732930 [WARNING] switch_xml.c:2486 Invalid UTF-8 character to ampersand, skip it 2018-04-25 15:07:09.732930 [WARNING] switch_xml.c:2486 Invalid UTF-8 character to ampersand, skip it 2018-04-25 15:07:09.732930 [WARNING] switch_xml.c:2486 Invalid UTF-8 character to ampersand, skip it 2018-04-25 15:07:09.732930 [ERR] switch_xml.c:3180 Can't find phrases tag. EXECUTE sofia/internal/12@mydomain.cloud hangup() I checked the source code but my coding skill is not good enough. I do not really know, where the problem is. Do you have any hint for me? Best regards, Thorsten