I have ported an automated polling (surveys) system from Dialogic to FreeSwitch and noticed the same thing. People are used to interrupting the prompts as soon as they hear the option they like. Is there any way around this delay? Guillermo Sent from my iPhone On 11/02/2013, at 18:17, Michael Collins <msc@freeswitch.org> wrote: Yes, there is a bit of a delay between the the time the digit is entered and the time that it is officially detected and the playback of the IVR greeting is interrupted. I've not noticed that being a problem, other than people maybe wondering if their digits were not properly entered so they hit it again. Is that what is happening? -MC On Fri, Feb 8, 2013 at 4:03 PM, JP <jaykris@gmail.com> wrote:
Hi, I am observing that when I use IVR menu, the main menu greeting does not get stopped as soon as I enter the dtmf digit. It plays for a couple of seconds longer and then stops and then the dtmf is processed. Is there any tuning parameters that I can tweak to make it stop sooner.
Thanks, JP
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