That link didn't come through very well, here is a shortened one - http://bit.ly/6wDAXD -Adam -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Adam Ford Sent: Thursday, January 21, 2010 4:43 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Polycom Consultative Transfer and Voicemail Yes it is a known issue with Polycom phones. Polycom supports a non-standard transfer method which does not work with FreeSWITCH. See this article for further details - http://www.junctionnetworks.com/knowledgebase/onsip/phones-routers-and-devic es/phone-configuration/polycom/polycom-disabling-non-standard-transfer-meth I ran into the same problem, disabling voIpProt.SIP.allowTransferOnProceeding as suggested in that article resolved the issue for me. -Adam -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Troy Anderson Sent: Thursday, January 21, 2010 4:21 PM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Polycom Consultative Transfer and Voicemail Hello, I'm on the latest trunk version (16440) and having an issue with Polycom and transferring. The dial plan is set up so that unanswered calls go to voicemail. When I answer a call with a polycom phone and then transfer that call to another phone, if the other phone doesn't pick up and the voicemail app starts, then I hit transfer again with the intent of having the caller leave a voicemail, the call is dropped. If the phone does pick up during the transfer, it works fine. I also have an Aastra phone, and when I do the same thing, but from the Aastra phone, it works as expected. Is this known to be a problem with Polycom? Thanks! Troy _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org