Hello again! Ok, after spending several hours trying to debug why incoming calls didn't work, for two separate issues (2nd time I accidentally set "Do not disturb" on my VOIP client. Duh!), I am feeling slightly lazy... Anyone got a set of rules for outgoing calls (Australia) that they are willing to share? Even if I don't use it directly, it may help me understand this new XML based syntax (I am only really familiar with the Asterisk dialplan syntax). As a specific example of something I am unsure of, is it possible to have it try and dial using a sip provider, and if that fails try the zap port? I don't want it to fall back to the zap port though if the person doesn't answer or is engaged, only if there is a problem with the SIP connection (e.g. Internet connection down). Thanks. -- Brian May <brian@microcomaustralia.com.au>