I have bind_digit_action set like this. <action application="digit_action_set_realm" data="live"/> <action application="bind_digit_action" data="live,##,exec:transfer,FOLLOWON XML cxt"/> Btw is this correct to catch '##' to transfer it because its not been consistant in catching the digits however I would like to turn this playback off before testing more thorough Looking at the log there is the entry "Command Execute playback(local_stream://slience)" straight after catching the '##' key press. Where would the setting be edited to turn this off Here is the log 2012-12-01 12:27:30.427910 [DEBUG] switch_rtp.c:3424 RTP RECV DTMF #:1600 2012-12-01 12:27:30.427910 [DEBUG] mod_dptools.c:185 sofia/external/nobody@192.168.56.1 Digit match binding [exec:transfer][FOLLOWON XML cxt] 2012-12-01 12:27:30.427910 [DEBUG] switch_core_session.c:1014 Send signal sofia/external/nobody@192.168.56.1 [BREAK] 2012-12-01 12:27:30.447880 [DEBUG] switch_core_session.c:731 Send signal sofia/external/nobody@192.168.56.1 [BREAK] 2012-12-01 12:27:30.607919 [DEBUG] switch_core_session.c:1014 Send signal sofia/external/1800123456@ip [BREAK] 2012-12-01 12:27:30.627912 [DEBUG] switch_core_session.c:731 Send signal sofia/external/1800123456@ip[BREAK] 2012-12-01 12:27:30.747904 [DEBUG] switch_ivr.c:591 sofia/external/1800123456@ip Command Execute playback(local_stream://slience) EXECUTE sofia/external/1800123456@ip playback(local_stream://slience) 2012-12-01 12:27:30.747904 [WARNING] mod_local_stream.c:393 Unknown source slience, trying 'default' 2012-12-01 12:27:30.747904 [ERR] mod_local_stream.c:402 Unknown source default 2012-12-01 12:27:30.747904 [DEBUG] switch_core_session.c:731 Send signal sofia/external/1800123456@ip [BREAK] 2012-12-01 12:27:30.747904 [DEBUG] switch_ivr_bridge.c:329 Send signal sofia/external/nobody@192.168.56.1 [BREAK]