19 Mar
2012
19 Mar
'12
8:43 a.m.
I have a customer who is using SLA who wishes to Blind Transfer a call after a conference has been built and has reduced to two parties. I have used uuid_bridge to "unconference". This action breaks any further SLA on the call, even though the lines are lit. Any other phone that tries to Barge in gets put into a single channel conference. The phone that had quit the conference fails on subsequent Barge attempts to the original call but can connect into a conference with the other phones if they have built the single channel. What I am asking is there a better way to accomplish this without breaking SLA ? I am basically trying to put the call back into the state it was in before the first SLA conference was built.