I will be happy to investigate once you have some logs. Presence has nothing to do with completing calls. the "show registrations" is not relevant for you, you need the "sofia status profile internal reg" To reiterate: 1) please move this to JIRA 2) please do not paste large blocks of text into emails into this list. also if you can get it in the state that is not working try manually running sofia_contact <user>@<host> from the cli also try getting a gcore of the running process and do thread apply all bt -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900