The GXW4104 is an FXO gateway, you should not be registering it as an extension. You need to set up a gateway in freeswitch, and an inbound and outbound route. This may help you https://wiki.freeswitch.org/wiki/Traditional_Gateway_connecting or take a look at page 79 in the book. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Sherif Omran Sent: Thursday, July 18, 2013 12:52 AM To: FreeSWITCH Users Help Subject: spam>spam>[Freeswitch-users] grandstream Gateway installation question Dear all, I have a grandstream GXW4104 gateway (voip-landline gateway) and i have problems in installing it. The gateway (GW) registers as an extension (1005) to my server. I need to send landline calls to extension 1005 and change the SIP header (effective caller ID) to the new landline number (ex: 0352209xxx) could you help me with the dial plan? thank you regards, Sherif _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org