[Freeswitch-users] DID configuration help

I hope this post isn't inappropriate. We're looking for help with DID configuration. We configured the DID as inbound/outbound both But I cant call from my regd extn 1001 say to the DID. This is an urgent issue for our team and may be more involved than it appears so if you're an expert with this let me know and we can compensate you for detailed help. Thanks, Russ