Hello Everyone ! I am trying to use Freeswitch to primarily receive and rarely send faxes. I have a user 1050 defined as in the pastebin ... http://pastebin.freeswitch.org/21361 I have a PRI connection and I have configured Freeswitch to have incoming and outgoing calls. Can someone on this list help me with the following: 1) Is there a difference between the user configuration for the user that receives calls and the one that receives a fax? I merely copied the user configuration that came with Freeswitch for user 1000.xml into 1050.xml. should it be differently configured for a number that is allotted to receive faxes ? 2) The dialplan for receiving faxes is given below: Does this look ok or am I missing something ? <extension name="fax_receive"> <condition field="destination_number" expression="^(050$)"> <action application="answer" /> <action application="playback" data="silence_stream://2000"/> <action application="rxfax" data="$${base_dir}/faxes/${caller_id_number}.tif"/> <action application="hangup"/> </condition> </extension> 3) The number that I have configured to receive faxes is 4302050. When I dial this number from a phone, the call is received in Freeswitch. But when I try to send a fax online from any of the internet online fax services or from a local fax machine, the call is never received in Freeswitch. Any potential reason why this could be happening ? Any help is appreciated. Thanks for your time and support. Best, Ravi